Good practices at FAO: Experience capitalization for continuous learning.

Abstract

For an organization to progress and adapt to change, it must become a learning organization which draws lessons from its experiences in order to identify and understand good practices. These good practices will improve the way the organization works. They can be applied to specific contexts, institutionalized, shared and replicated at different levels: from local to international. However, if no action is taken to analyse, capitalize and share the knowledge gained in programmes and projects, institutional memory will not be transmitted, the same mistakes will be repeated, the success of our experiences will not be known and opportunities for improved practices will be lost, thereby preventing the sharing of good practices. An organization can turn knowledge into action through knowledge sharing and capitalization of experiences. This concept note is a short introduction to the process of documenting and capitalizing on experiences and good practices.